This blog is about a special breed of volunteers- Disaster Volunteers. People who show up to fill sand bags, put out fires, support the medical community, care for disaster survivors and many other ways
Most government offices of emergency management have a plan for donation and volunteer management (the fact that they think those go together is another blog post).
Many of those plans are written with the considerations that everything else is okay and functioning normally. So what happens when you Plan A doesn't work, as it didn't recently in the attached article?