So the question is
should you do a background check on your volunteers?
What if
they are Spontaneous Volunteers? What if the internet is down? What if…? There are many decision points to
use in the decision making process.
First,
what are they going to be doing on the disaster scene:
- Sandbagging?
- Working unloading trucks?
- Doing door to door rescue?
- Working in a shelter?
- Or a medical setting?
- Or having access to survivors or victims personal information?
I
think the first two can probably get by without a serious background check, but
the last four definitely call out for a serious background check. The closer
your volunteers are to the survivors or sensitive information the more likely
it is they need a check.
Second,
what if I can't get the checks done (No electricity, connectivity, etc)?
Well
the first answer is; this is a question you should explore with your risk
managers and lawyers BEFORE the earth moves.
Of
course one of the answers is do the paperwork (they don't have to know you
can't run it; it may give the bad folks second thoughts about trying to sneak
into your organization) before you put them in the field if it’s a catastrophic
situation.
Then
keep them under supervision; maybe partnering them with volunteers you have
checked.
Third,
what agency should you use?
Unfortunately,
in many areas of the country (mine) there is no consensus about what type of
background check to use. And that's too bad, because it means there are volunteer
groups that can't work in other volunteer groups areas. Check with your
state/county emergency manager for guidance on whom to use.
As
a point (not my recommendation or endorsement), The American Red Cross
nationwide utilizes http://mybackgroundcheck.com/. This gives
their agency the peace of mind to know that no matter where their volunteers
deploy from, they all meet the same requirements. You may use the sheriff
department or state highway patrol, a national agency or a private contractor.
Fourth
how often should you renew the check?
Honestly
this one will probably end up being about money. While it is important to
know that your volunteers haven't done anything bad, your lawyers/risk managers
can answer this. However, it is an important question to ask/discuss.
Not
the end of the conversation
This is a hard
subject and while some heated conversations can happen over this subject, I
think we all agree that we want our volunteers to be the best.
I
encourage you to have the conversation with your agency and with agencies; you
collaborate with in training and disaster.
disaster
dave
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